National Retail Consumer Conference 2011

Holiday Inn Stratford-upon-Avon - 25-27 February 2011

How to get ahead in co-operative retail:
the business essentials for consumer co‑operatives

Consumer co‑operatives are performing well in the retail market, but with innovation in the market and economic uncertainty ahead, the 2011 National Retail Consumer Conference focuses on the business essentials for all involved in the co‑operative sector.

The National Retail Consumer Conference is a well-established forum for those involved in the consumer co‑operative sector. Whether they are members that own the business or managers that run it, this is a must-attend event which will enable delegates to understand the issues affecting the retail sector and how consumer co‑operatives can address them and benefit from the co‑operative way of doing business.

By popular demand this year’s Conference returns to the Holiday Inn, Stratford-upon-Avon. Speakers include Peter Marks, Group Chief Executive of the Co‑operative Group and Charles Gould, Director-General of the International Co‑operative Alliance. There will also be presentations on improving customer service and the benefits of collaborating with community co‑operatives.

The impressive Programme of speakers and networking opportunities promises to continue the success of previous years’ - we look forward to welcoming you!

Should you have any queries please contact the Co‑operatives UK Conference Office Tel: 01323 637710  Fax: 01323 637777  email: consumer2011@confpeople.co.uk.